Standard Shipping is free for all orders to customers in the USA.
Shipping costs are calculated to cover packaging, postage and delivery confirmation.
All shipping date timeframes are estimates and are not guaranteed. If you require an item to be received by a certain date we recommend choosing express shipping and/or purchasing rush processing for the best chances of receiving it in time. We make no guarantees about the delivery date of your order as we do not control the shipping carriers or any unforeseen events that may happen in transit, such as delays, inclement weather...etc.
All production timelines are given on each product page with the estimated date that it will take to ship out. These estimates are not for shipment delivery, only to ship out. You will need to allow enough time for shipping on top of the normal production period. It is your responsibility to ensure you are ordering with enough time in advance to receive your shipment. It is recommended to order at least 2-3 weeks ahead of any event.
Please allow 1-2 days processing time on top of the general production timeframe for us to process your order. Orders are processed Monday through Friday. All packages are sent through USPS, UPS, FedEx, DHL or Spee Dee Delivery Service.
Items may be shipped from multiple fulfillment centers with different packaging types and may arrive separately. You will not incur additional shipping charges under these circumstances. When necessary, we reserve the right to adjust shipping methods as long as your order is still processed and delivered on time. As items in your order ship, we will notify you via e-mail or you may click on the "Track Order" button in the header for tracking information on your order.
Groomsday is not responsible for any customs and duties or tariffs and will not reimburse these charges for any reason.
Our prices are in US Dollars, but if you are ordering with a credit card from a different country your card company will calculate the exchange rate difference.
Unfortunately, any personalized orders refused by customers attempting to avoid duties charges cannot be returned for a refund. Non-personalized orders can be returned for a refund, minus the cost of shipping, duties and a 20% re-stocking fee.